Product Details
Service Delivery Platform (SDP) for Nagad
A service delivery platform (SDP) is a set of components that provides a service(s) delivery architecture (such as service creation, session control and protocols) for a type of service delivered to consumer, whether it be a customer or other system. Although it is commonly used in the context of telecommunications, it can apply to any system that provides a service. DP is a foundation for the creation, deployment, provision, control, charging, and management of telecommunication services provided to the end-users. The SDPs represent the programming interface enabling programming of the underlying network capabilities and therefore are primarily based in the usage of information technologies (ITs). Service Delivery Platform (SDP) is an enterprise application implementing Service Oriented Architecture (SOA) concepts. SOA is a component model relating services by a contract between services through a well-defined interface. The SDP, which is a commercial system of SOA concepts, has two main components: Common BUS delivering and routing web services and Enablers. Enablers are a collection of virtualized services. Service virtualization provides an architecture systematically managing services. In this paper, we discuss various aspects of SDP technologies and convergence service implementation using SDP.
SDP Features
Multi-Channel Integration
- SMPP 3.4
- HTTP APIs
- SOAP Parlay X Web Services etc
- SMS Transmitter, SMS Receiver & SMS Transceiver applications
- MT & MO Services
WAP/Web
- WAP, Responsive Multi Device Support
- Supports both modern & classic devices
- Operator wise Free of WAP Browsing
- WAP App whitelisting
Core System Integration
- Core Banking System (CBS)
- Postpaid Charging System
- Parlay X SOAP API
- SMSC, MSC Connectivity
- MNP Feature Implementation
Consent Gateway
- Central Consent API for WAP users
- USSD Push Consent API for SMS clients & USSD clients
- Double Confirmation for IVR users
- Users audit trail/Log management for Consents
Core System Integration
- Subscription management
- Service lifecycle
- Grace period
- Hold/Suspend of Subscription
- Auto or On-demand Renewal system.
- Charging models
- Service Workflow
Charging Gateway
- Subscription & Renewal Charging, Content Charging
- On-Demand API Charging, OCS (Online charging system) etc.
- Service ID based fixed charging
- Dynamic amount Charging
- Live IVR Call Charging etc.
- Charging Models Management
Campaign & Content Management
- Promotional Campaigns, SMS (MT) & IVR (OBD) based
- Package Manager
- Campaign management
- Daily/Weekly/Monthly Promotional Quota
- DND (Do not disturb), Whitelist, Duplicate Number Check
- Campaign delivery status, User opt-in, Success rate, Campaign response.
- Promotion & Campaign Analytics & Insight etc.
CRM, Call Center & Analytics
- Customer Relationship Management (CRM)
- Partner Relationship Management (PRM)
- Call Center Solution
- Complete Call Centre Solution.
- Inbound & Outbound Calls, Campaigns etc.
- Portal, Dashboard
- Reporting, Customer Insight, Choices, Audit Reports, Analytics etc.
- User, Role, Permission/Access
System Requirements
(Not Available Right Now)
